Junior IT Support Engineer

permanent_10
Short Job Description: 

A Business Advisory Firm in Durbanville, Cape Town, Western Cape is currently recruiting a Junior Support Engineer.

Job posting date: 
Tuesday, September 10, 2019
Job Type: 
Graduate placement
Required skills: 
Computers Hardware
Computers Software
Computers System and Network
IT (Information Technology)
Other - ICT
Required Qualification: 
Microsoft Certified Solutions Expert (MCSE)
Remuneration in ZAR: 
R9,000.00pm-R12,500.00pm
Remuneration term: 
Monthly
Full Job Description: 

The successful candidate must be able to support their clients with maintenance and support on a Windows server network and client workstations (hardware and software). 2 years+ experience in Office 365 with MCSE (Microsoft Certified Solutions Expert) qualification a must.

Duties and Responsibilities:

• Responsible for delivering Technical Support on Computers, Devices;

   Applications and related Technologies to internal/external clients;

• Deliver 1st Line Technical Support on all Workstations within area of service;

• Responsible for upgrading and maintaining End-User Software versions and Equipment;

• Co-ordinate and install departmental moves with regards to IT equipment;        

• Effective and efficient handling of assigned incidents;

• Maintenance of all Hardware on Workstations;

• Identify financial and business risks to the company and escalate accordingly;

• Ensure end User satisfaction with excellent service with regards to assigned incidents;

• Professional and efficient communication to relevant stakeholders;

• Support effective teamwork;

• Engage with appropriate training interventions to promote own professional development;

• Share and transfer product, process and System knowledge.

 

Qualifications:

• MCSE;

• Experience with Office 365;

• Matric/Grade 12;

• Drivers Licence.

 

Skills required;

• 2+ years of experience as a Support Engineer;

• AD, Windows 7, 8.1, 10, Office 2013/2016;

• Office 365 setup and administration;

• Network Infrastructure knowledge;

• Computer Hardware;

• Server knowledge;

• Business IT Systems;

• Application Support and Maintenance;

 • Service Management Processes.

Country: 
South Africa
Which province(s) does this job apply to: 
Western Cape
City/Town: 
Durbanville, Cape Town

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